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Reimagining Justice

Mar 22, 2022

In episode no. 74, I continue the conversation about technology in courts from episode 73 with Dr Anne Wallace and discuss online dispute resolution “ODR”.  I cover:

  • How ODR is defined;
  • 6 key characteristics of ODR;
  • Advantages and disadvantages of ODR;
  • International and Australian examples of ODR;
  • The different forms of technology used in ODR;
  • The volume of disputes resolved by e-commerce platforms;
  • Whether ODR should be applied to resolve disputes at scale;
  • How an effective ODR should be designed and what it should include;
  • Is there a professional obligation to use ODR and in what circumstances?; and
  • For the first time on Reimaging Justice, I answer a listener’s question!

Proudly sponsored by Neota Logic 

Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp –

Twitter - @ReimaginingJ

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