Mar 22, 2022
In episode no. 74, I continue the conversation about technology in courts from episode 73 with Dr Anne Wallace and discuss online dispute resolution “ODR”. I cover:
- How ODR is defined;
- 6 key characteristics of ODR;
- Advantages and disadvantages of ODR;
- International and Australian examples of ODR;
- The different forms of technology used in ODR;
- The volume of disputes resolved by e-commerce platforms;
- Whether ODR should be applied to resolve disputes at scale;
- How an effective ODR should be designed and what it should include;
- Is there a professional obligation to use ODR and in what circumstances?; and
- For the first time on Reimaging Justice, I answer a listener’s question!
Proudly sponsored by Neota Logic
Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au
Twitter - @ReimaginingJ
Facebook – Reimagining Justice group